Have questions? No problem … check out our FAQ below.
Q: Why should I be concerned about my online reputation?
A: Studies show that online reviews matter more than ever in today’s marketplace. For example, a recent study showed that 4 out of 5 consumers have changed their mind about doing business with a company based solely on negative information found online. If you provide an identical product or service as your competitor down the street, and they have 10 good reviews, and you have either negative reviews (bad reputation) or a lack of reviews (no reputation), who do you think your prospective online consumer is going to choose? Online reviews are a game changer in the local business landscape.
Q: Can I promote and share the review on my social media sites?
A: Yes. Each review is on an individual review page. You can either share it manually by clicking on one of the share buttons, or if you have one of our premium packages we’ll set it up to share automatically on Facebook and Twitter.
Q: Can a reviewer share the review with their social media friends and connections?
A: Yes, when you receive a positive review on your review engine, the reviewer is invited to share it on their social profiles such as Facebook and Twitter.
Q: Can I edit the reviews?
A: No. To maintain the integrity and authenticity of the review, you cannot edit it.
Q: Is the review engine mobile friendly?
A: Yes. All review engines are mobile-responsive, meaning they will adjust to the size of mobile devices.
Q: Do my reviews show up in the search engines?
A: Yes. Each review is individually indexed by the search engines. They are also formatted with the “schema.org” format, meaning that they are formatted and displayed in the proper way for reviews.
Q: Does a review automatically post to Google+Local?
A: No. There is no way for us to do that. Unfortunately Google has made it harder to leave reviews because a user must have both a Google account and a Google+ acccount. This is why we’ve made it really simple to leave reviews on your review engine. For our premium member packages, we also have a built-in system that allows you to ask for reviews on other review sites via email. If the user doesn’t have an account on that particular review site, then it will direct them back to your review engine.
Q: Will this help my rankings in the search engines for my preferred keywords?
A: Reviews, social mentions, and local directory listings can all have an impact on your search rankings. Depending on your keyword competition, however, you may need to implement additional local SEO strategies to get ranked on the first page of Google and other search engines.
Q: Do you list competing companies on my review engine?
A: No. Unlike many other review sites, your review engine is designed to be about YOU, not about us or your competition. We do not place ads or competing company listings on your review engine.